Secondly, we also use the services at RackMy in St.Louis, Mo. also utilizing UUNET and AT&T backbone connections.

Facilities

 The Planet owns and operates two state of the art datacenter facilities located in Dallas, Texas. Both facilities offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security. With over 35,000 sq ft of raised floor and 15,000 sq ft of static free tile, The Planet has an offering to fit any need. Our product offerings includes private data suites (mini-datacenters), private caged suites, cabinets, half-cabinets, tri-cabinets, and rackspace by the Unit. Both facilities sit atop multiple power grids driven by TXU electric, both facilities have multiple Liebert and PowerWare UPS battery backup power, and both facilities have onsite permanent generator power. Our HVAC systems are a combination of glycol, chilled water, and condenser units by Liebert and Data Aire to provide redundancy in cooling coupled with 6 managed backbone providers. Twelve more third party backbone providers are available in the building via cross connect. Fire suppression includes a pre-action dry pipe system in both facilities including VESDA (very early smoke detection apparatus) along with over 600 smoke detectors. Security is also concern for The Planet and our customers so all facilities are key card access with CCTV for maximum security. All visitors to the datacenters must check in and out of the facility. The goal is to provide maximum redundancy in every facet of the datacenter environment to facilitate 100% uptime for your entire hosting infrastructure.

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 Monitoring

 The Planet monitors all customer equipment and datacenter infrastructure at all times. Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs. The IPAlert system monitors up to 16 different services over a private or public IP network without a client install. Our premium IPAlert system also includes a client based monitoring application that will allow us to drill down and monitor all internal server services such as ram usage, CPU usage, applications, services, and internal temperature. The IPAlert system is available online 24/7/365 for viewing services and up to date statistical information. The IPAlert system also houses key escalation procedures designed and supplied by each customer to ensure the correct escalation path is utilized at the first sign of trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from both datacenter locations with technician's onsite around the clock to assist you in your needs. Monitoring includes free "hands and eyes" service to all customers for emergency situations that require additional assistance. The Planet also monitors all internal datacenter infrastructure through a commercial software application called Datatrax©. Datatrax allows our NOC technicians to monitor electrical, UPS, HVAC, and generator systems from their desktops. This information is key in controlling the datacenter environmentals and to make certain all equipment is housed in the most favorable conditions. Click here to schedule a datacenter tour and see how Datatrax will protect your investment. Network.

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 Infrastructure

 The Planet internal network architecture is a complete Cisco product and is a Cisco Certified Network. We utilize Cisco 7500 and 7200 routers as border routers, Cisco 6500 series switches in our distribution layer, Cisco 6500 and 5500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 6 backbone providers. Our current network consists of ATT (OC3), UUNet (OC3), InterNap (2x100Mbps), Qwest (1Gbps), and Cogent Communications (5x100Mbps). Please see our network diagram below.

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Bandwidth

The Planet's network is a Cisco Certified Network with multiple carriers running BGP4 for maximum routing redundancy and efficiency. Carriers include UUNet, ATT, Genuity, Internap, Qwest, and Cogent Communications. All enterprise customers receive two redundant Ethernet handoffs to different core aggregation switches for our 100% uptime guarantee. The Planet is also a carrier neutral facility and allows customers to bring in third party carriers not available through The Planet. Over 12 carriers are available in our facilities for other connectivity options. Please see our current network diagram below for our current network topology. The Planet offers bandwidth in the following measurements: Gigabytes of throughput per month: In essence, The Planet monitors all traffic coming into and out of your servers and aggregates the traffic together for the total bandwidth usage. This method is popular among customers who use less traffic and are looking for the most cost effective solution. Sustained Megabyte per second (Mbps): The minimum amount of bandwidth under this model is 1 Megabyte (1Mbps) and ranges up to a full Gigabyte (1000Mbps). Our pricing structure is linear so customers know in advance what the excess bandwidth usage will cost. This method is popular among companies with bandwidth usage only during business hours. 95th Percentile: This option measures the bandwidth every two minutes all month long and discards the top 5% traffic peaks. The next lower traffic total is utilized for billing amounts. Again, the smallest unit is 1Mbps and extends to a full Gigabyte (1000Mbps). This is popular among customers with average bandwidth usage most of the month with occasional large spikes. The large spikes will typically be discarded as the 5% is not measured.